Answering Your FAQs About Our Services
Welcome to the CST Group’s FAQ page, your one-stop resource for information on all our divisions: CST Water, CST Industrial and CST Septic. Explore the answers to frequently asked questions covering our diverse services, from water tank delivery and cleaning to industrial solutions and septic system maintenance.
How Often Should I get my Septic Tank Cleaned?
We recommend regular septic tank maintenance with tanks cleaned every 2-3 years, depending on the tank size and much the system is used.
How Long does the Septic Tank Clean take?
We allow 45 minutes to an hour for the cleaning process. However for tanks that haven’t received regular cleaning and have excess build up it can take longer.
My property is well landscaped. Do your trucks leave behind a mess?
We have a fleet of modern trucks that are well maintained. Our technicians take every effort to protect your property while onsite.
What size are your trucks?
Our fleet of vacuum trucks are a range of different sizes allowing for access to all properties. Our trucks can all carry between 6500 litres and 10,000 litres, with an additional trailer unit that can carry another 10,000 litres.
You have cleaned my septic tank before, How Do i Know when it Needs Cleaning Again?
We keep a comprehensive database of the septic tanks we clean, with a reminder system in place our team will be in touch the month prior to it falling due.
I Don’t Want my Gardens Dug Up, Can you Mushroom Suck my tank?
If you don’t want your gardens or landscaping disturbed, we can mushroom suck your tank, however we DO NOT recommend this method of cleaning as we can’t be sure we have removed all the solids from your tank.
Do I Need to be Onsite When You Do the Job?
We don’t require any one to be home during the cleaning process, as we provide a hassle-free service. However, our technicians do ask that any dogs/other animals are locked away while we are at your property.
How Much Does a Septic Tank Clean cost?
This depends on your location and the size of your tank. The price differs between District Councils as each council disposal facility has different rates for disposing of the waste. For an accurate cost – please call our office on 0800 43 89 89
How Can I Tell if my Septic Tank is Full?
Some sure signs that your septic tank is nearing full and needing to be emptied are – you will notice strong odours or puddles forming around the tank area, your toilets and sinks may become slower to drain than usual, or you will hear gurgling/bubbling noises from your sinks and toilets.
How Close does your Truck need to get to my Septic Tank?
Our trucks all carry around 40 metres of hose on them. However, if you think we’d require more hose to reach your tank please inform the office when booking so we can be sure to add more to the truck.
How Can I Tell if My Septic Tank has a Filter?
Normally if your septic system has a filter, you will have a second mushroom / white cap visible.
How Can I Clean the Filter on my Septic Tank?
This is a fairly simple process – remove the white cap and pull up the filter using the handle – just hose it down over a garden or somewhere that suits you. We recommend cleaning your filter as least every 3-6 months.
What Areas Do We Service?
We service the Waikato Region – including Hamilton, Whatawhata, Te Kowhai, Huntly, Ngaruawahia, Cambridge, Morrinsville, Tamahere, Matamata, Te Awamutu, Otorohanga, and the South Waikato Region – including Tirau, Putaruru and Tokoroa. Don’t See your area listed here – simply give the office a call to double check.
The Alarm on my Septic System is Going Off, What Should I Do?
If your alarm is sounding this normally indicate you have a pump/float problem. You are best to contact the service agent for your system before getting it cleaned out.
How Does Liquid Waste Disposal Work?
CST Septic’s team of professionals in NZ collects the liquid waste from your site and transports it to a licensed disposal facility for safe disposal. We adhere to all environmental regulations and guidelines to properly dispose of liquid waste.
What is Septic Tank Cleaning and Why is it Important?
Septic tank cleaning involves removing the solid waste accumulating in the tank over time, preventing blockages and system failure. We recommend cleaning a standard household system at least every 2-3 years.
How to Get Rid of Septic Tank Odour Outside?
Knowing how to get rid of septic tank odour outside is essential for maintaining a pleasant environment. Start by inspecting your septic tank to ensure it’s not overflowing or damaged. Keep your septic system clean by pumping it regularly and avoiding flushing non-biodegradable items down the drain.
What is Wastewater Disposal and Why is it Important?
Wastewater disposal refers to the safe and environmentally responsible disposal of liquid waste, such as sewage, wastewater and hazardous waste. Proper wastewater disposal is essential to protect public health and the environment from the harmful effects of contaminated water..
How Often Should I Have My Grease Trap Cleaned?
The frequency of cleaning depends on the volume of waste your establishment produces, and the frequency that your local Council recommends. To avoid a clogged grease trap, cleaning it every three to six months is recommended. Regular cleaning helps prevent blockages, backups and issues associated with a clogged grease trap.
Are you looking for reliable septic services? Call CST Septic today on 0800 43 89 89 to schedule liquid waste disposal, grease trap cleaning or sump cleanout. Trust us to take care of your septic needs.